Shipping policy

Shipping & Delivery

We can't wait for your Strings & Laces order to reach you. ♡

Order Processing

Orders are processed within 2–5 business days before dispatch. Once your order has been shipped, you will receive a confirmation email with tracking or delivery information where available.

Please note that weekends and public holidays are not included in processing times.

Delivery Within Nigeria

Our delivery rates are:

Lagos — ₦3,500

Outside Lagos (Other Cities) — ₦6,500

Orders are typically delivered within 3–7 business days after dispatch, depending on your location.

Delivery times are estimates and may occasionally be affected by circumstances outside our control.

International Delivery

We offer international delivery to selected destinations.

As international shipping costs vary depending on the destination, parcel size and courier charges, international delivery is quoted individually rather than charged at a fixed rate.

For international orders, please contact us via Instagram DM or WhatsApp before placing your order. We'll confirm your shipping cost and provide further delivery information.

International delivery times vary depending on the destination and courier service used.

Please note that international orders may be subject to customs duties, taxes or import fees imposed by the destination country. These charges are not included in our shipping fee and, where applicable, are the responsibility of the customer.

Strings & Laces is not responsible for delays caused by customs processing or other circumstances outside our control, but we'll always do our best to assist if you experience an issue with your delivery.

Please Check Your Details

Please ensure your delivery address and contact information are correct before completing your order.

If you notice an error after placing your order, please contact us as soon as possible and we'll do our best to help before your order is dispatched.