FAQs

Sizing

Sizes run S–XXL. See our full Size Guide for UK/US/EU/AUS equivalents. If you're between sizes, we recommend sizing up.

Shipping

Orders are processed within 2–5 business days. Delivery within Nigeria typically takes 3–7 business days; international delivery (including UK) typically takes 7–14 business days. You'll receive tracking details once your order ships.

Returns & exchanges

We accept returns within 14 days of delivery on unworn items with tags attached. Intimates and Swim are final sale for hygiene reasons. Email customercare@stringsandlaces.com to start a return.

Payments

We accept payment via Paystack, including card and other supported local payment methods.

Still have questions?

Reach out any time at customercare@stringsandlaces.com or use our Contact page.